VoIP

Managed VoIP Services | Professional Business Communications | Cybertek

What is VoIP? Voice over IP (VoIP) lets you make phone calls over the internet instead of traditional phone lines — giving your business greater flexibility, lower costs, and modern communication features.

Why Choose Our Managed VoIP?

Get enterprise-grade communications without the complexity. We handle everything so you can focus on your business.

Fully Managed Service

We handle installation, configuration, updates, monitoring, and support. No IT headaches for you.

Work From Anywhere

Native mobile apps, desktop clients, and web access. Your phone system follows you everywhere.

Scale On Demand

Add or remove users instantly. Pay only for what you use with no long-term contracts required.

Compare Plans

Both plans include setup, support, and maintenance. Explore the comparison below to see which one fits your business best.

Features
Basic Tier
Premium Tier
System Configuration
User Limit/Extensions
1–10 Users (4-digit)
Unlimited Users
PBX Instance
Shared Multi-Company
Dedicated
Domain (FQDN)
Shared
Custom FQDN
Device Support
Desktop Phones
✓
✓
Mobile Apps (iOS/Android)
✓
✓
PWA & Windows App
✓
✓
Call Management
Phonebook Access
Personal Only
Personal + Company Directory
Call Parking
1 Spot
Unlimited
Ring Groups
3
Unlimited
IVR (Interactive Voice Response)
3
Unlimited
Call Queues
3
Unlimited
Queue Callback
✓
✓
BLF (Busy Lamp Field)
✓
✓
External Calling (SIP/DID)
✓
✓
Call Flow Designer
✗
✓
Advanced Features
Voicemail
✓
✓
Voicemail Transcription (AI)
✗
✓
Call Recording
✓
✓
CDR (Call Detail Records)
✓
✓
Phone Directory
✓
✓
Intercom & Paging
✗
✓
Hot Desking
✗
✓
Communication & Collaboration
Video Conferencing
25 Participants
100 Participants
Live Chat
≤ 10 Sessions
≤ 10 Sessions
Integrations
M365 / Google Workspace
✗
✓
CRM Integration
✗
✓
Management & Monitoring
Managed & Monitored
✓
✓
Automatic Backup
✓
✓
Automatic Updates
✓
✓
Grafana Custom Dashboards
✗
✓
Monthly Pricing
$23/extension
$27/extension

⚠️ Important Pricing Information

📞
Phone Hardware: Desktop phones sold separately. Compatible models available from $149. Existing phones may be compatible.
🌐
Internet Requirements: Reliable broadband internet required for external calling. Quality of service (QoS) configuration and networking segmentation recommended.
🔧
Network Equipment: At least 1 SBC device or router-capable desk phone required per office location. Can be provided as part of setup.
📋
Setup Fee: One-time setup fee based on business size. Covers full system configuration, testing, and training.
📱
Mobile Data: Mobile app usage subject to your cellular/data plan rates. Wi-Fi recommended for video calls.
☎️
Phone Numbers: Local and toll-free numbers available for additional monthly fees. Number porting supported at no charge.
📊
Usage Charges: Outbound calling rates apply. Unlimited plans available. Emergency service (E911) included.
⏰
Contract Terms: No long-term contracts required. 30-day notice for cancellation. Volume discounts available for 25+ users.

Not sure what any of this means?

Just give us a call — we’re happy to walk you through everything from getting started with VoIP to pricing and setup. We’ll make the process easy, start to finish. We’re here to help!

SCHEDULE INITIAL CONSULTATION

Other Services Offered

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Surveillance

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