Managed IT

Managed IT Services | Professional Business Technology Support | Cybertek

What is Managed IT? Managed IT services provide proactive technology support and monitoring for your business — from basic computer management to comprehensive security operations, so you can focus on your business while we handle your technology.

Why Choose Our Managed IT Services?

From essential computer management to proactive fortress-level security, we scale with your business needs.

🛡️

Proactive Monitoring

24/7 monitoring of your computers, servers, and network infrastructure to prevent issues before they impact your business.

🔒

Comprehensive Security

From basic antivirus to advanced threat detection and security operations center monitoring for complete protection.

⚡

Scalable Support

Choose from three service tiers designed to grow with your business, from essential support to enterprise-grade managed services.

Compare Service Tiers

All plans include unlimited professional support and monitoring. Choose the level that fits your businesses needs and security requirements.



This monthly pricing enables your business to hire a highly experienced and efficient IT support desk. This price scaled to your need and is often 50% less than the cost of hiring IT personnel as W2 employees (401k, healthcare, training, documentation).
Features
Essentials
(software only)
Managed
Fortress
Consultation & Support
vCIO (Virtual CIO)
1 hour per year
1 hour per TBR
1 hour per TBR
Direct to Tech Support
✗
Unlimited*
Unlimited*
Support Availability
Remote
Remote & Onsite
Remote & Onsite
Communication Channels
Email
Email & Phone
Email & Phone
Service Level Agreement
✗
✓
✓
Endpoint Management
Asset Performance Monitoring
✓
✓
✓
Hardware/Software Inventory
✓
✓
✓
Monitored Anti-Virus
✓
✓
✓
Password Manager
✓
✓
✓
Application Whitelisting
✓
✓
✓
Patch Management
✓
✓
✓
Endpoint Backup Monitoring
✓
✓
✓
Cloud & Office 365
Office 365 Licensing
Basic
Standard
Premium
O365 Management
✗
✓
✓
Conditional Access Tuning
✗
✓
✓
Server & Network Infrastructure
Documentation & Continuity
✗
✓
✓
Network Inventory Monitoring
✗
✓
✓
Network Config Backup
✗
✓
✓
Server Monitoring & Logging
✗
✓
✓
Central Backup Assurance
✓
✓
✓
Peripheral Equipment
Desktop/Software/Printer Support
✗
✓
✓
Network Security Posture
✗
✓
✓
Door Access Support
✗
✓
✓
Phone System Support
✗
✓
✓
Security & Compliance
DNS Web Filter
✗
✗
✓
Compliance Monitoring
✗
✗
✓
Endpoint Detection & Response
✗
✗
✓
Managed Security Operations
✗
✗
✓
Security Awareness Training
✗
✓
✓
Monthly Pricing
$37/computer
$129.50/computer
$195/computer

⚠️ Important Pricing Information

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Computer Definition: Includes desktops, laptops, tablets, and mobile devices. Servers may be priced separately based on complexity.
🏢
Multi-Location Monitoring: Additional locations beyond the first include network monitoring services at $50/month per location.
📊
Volume Discounts: Available for larger deployments: 5% (25+ computers), 10% (50+ computers), 15% (100+ computers).
🔧
Setup & Onboarding: One-time setup fees apply based on business size and complexity. Includes full system configuration and staff training.
📋
Contract Terms: Most services available on month-to-month basis. Some security services may require annual commitments for best pricing.
🛡️
Security Services: Fortress tier includes advanced threat protection, SOC monitoring, and compliance management. Perfect for regulated industries.
☁️
Cloud Services: Office 365 licensing and management included in higher tiers. Migration and advanced configuration services available.

Ready to secure and optimize your IT infrastructure?

Contact us for a free consultation to determine which managed IT service tier best fits your business needs. We'll assess your current technology and recommend the right level of support and security.

Managed IT services from Cybertek Systems provide businesses with reliable, secure, and cost-effective IT support. Our comprehensive suite of services is designed to optimize your IT infrastructure and reduce costs.

We take a proactive approach to IT support, offering continuous monitoring and management of your IT systems.
Every business is unique, so we offer customized solutions to meet your specific needs.

Our Services Include:

  • Network Infrastructure
  • Firewall
  • Server Administration
  • Wireless Infrastructure
  • Desktop Support
  • Cybersecurity
  • IT Asset Procurement
  • IT Department
  • Supplementation
  • Proactive IT Support
SCHEDULE INITIAL CONSULTATION

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